Vehicle Swaps

Want to exchange your current vehicle for another? Check out this article to learn how to proceed with swapping to a new vehicle.

Swapping to a new vehicle within the first 30 days of your subscription is free of charge. After the initial 30 days, you can request to swap your vehicle for a one-month restocking fee that is equal to your monthly subscription payment. To start the process of swapping your vehicle, contact support@ridepanda.com with the following information:

• The model of vehicle you'd like to swap to.

• Size of vehicle (if applicable).

• Color of vehicle (if applicable).

After 12 months, you no longer pay a restocking fee to swap to a different vehicle. The process to request a swap is the same as the instructions stated above.

How do I know what vehicles are available to swap to?

You can review our current vehicle selection by going to our customer portal. If you are currently logged in, you will need to logout in order to reset it to view inventory. Once you do, you'll be able to reselect your organization and location, and browse available vehicles!

How long will it take to receive my swap?

How long it takes to receive your vehicle depends on the model and inventory available. You can view the variant availability for our inventory when you click on any vehicle and choose a size within our customer portal. You'll see the information displayed in the "Selected variant availability" section.

All Hub and Partner Shop Program subscribers can reference this guide.

• Customer Portal

If you have more questions or need more assistance, please email us at support@ridepanda.com.