Locating Your Serial Number

This article will assist you in locating the serial number of your Direct Ship vehicle. You may find this information essential for various purposes, including filing a police report, registering your vehicle with us, or keeping it for your records.

The serial number for Priority bikes are located on a barcode under the bike, next to the crank.

The serial number on Brompton bikes are located on the bike's seat tube.

The serial number can be found stamped to the front of your JackRabbit, between the handlebars and the front wheel.

The serial number for VMAX scooters are located on the side of the deck. The deck is where you place your feet.

Why do I need the serial number to register my vehicle with you?

• Registration helps establish that you are the subscriber of the vehicle. This is especially useful if your vehicle is lost or stolen. It also provides an easy reference in case you need to provide documentation for warranty, repair, or recall purposes.

What should I do if I can’t find the serial number on my vehicle?

• If you've followed the steps above and cannot locate your serial number, please reach out to support@ridepanda.com so we can assist.

Can I locate the serial number online or in any of my purchase documents?

• No, you cannot find your serial number online or through any other documents at this time.

This guide is exclusively for our Direct Ship subscribers. If you’re not a Direct Ship subscriber, your serial number is already registered in our system. Just reach out to support@ridepanda.com for any information you need.

• Register Your Vehicle

If you have more questions or need more assistance, please email us at support@ridepanda.com.