Guaranteed Ride Home Programs

Guaranteed Ride Home (GRH) programs give sustainable commuters peace of mind by covering an emergency ride home. If you rode in on your Ridepanda vehicle and have a breakdown or an urgent situation, a Guaranteed Ride Home program gets you home. This article will walk you through how these programs work, where you can access them, and the options some employers provide as part of commuter benefits.

Please Note: Ridepanda does not run GRH or offer this program to customers. We are sharing this information so you can find and use your employer's or local program.

A Guaranteed Ride Home (GRH) Program is a government-supported initiative that ensures commuters using sustainable transportation - such as biking, scootering, carpooling, or public transit can get home in case of an emergency. These programs provide peace of mind by offering a backup ride when unexpected situations arise, such as illness, family emergencies, or unscheduled overtime.

Depending on the program, commuters may either request reimbursement for rides taken via taxi, Uber, or Lyft, or be required to use a designated partner taxi service. Eligibility requirements, reimbursement/usage limits, service area coverage, and the sign-up process vary by state, county and employee programs.

If your employer offers a GRH program, start there. It’s usually the fastest and most generous option. If your employer doesn’t have a GRH program, use your local or regional program for your area instead.

Some employers provide internal GRH services as part of their company-managed commuter benefits programs. These offerings are similar to government-sponsored GRH programs in that they include specific eligibility requirements, usage limitations, reimbursement policies, and defined service areas. Some examples are provided below:

Amazon

• Provides GRH services through the MyCommute portal, offering taxi rides via Lyft. For more details, visit the Guaranteed Ride Home page on the MyCommute portal or contact your commuter benefits administrator.

Google

• Internal information can be found in the Tripshot app or by talking to your Transportation team

Open AI

• Talk to your internal Open AI Transportation Team

Meta

• Offers the Emergency Ride Home (ERH) program which supports employees commuting to Meta offices by shuttle, transit, vanpool, walking, or cycling. It covers up to $100 (excluding tip) for an Uber ride in the event of an emergency, with destinations such as your home, hospital, childcare/eldercare facility, park-and-ride, or other emergency locations. Each employee may use up to 8 rides per calendar year. For more assistance, visit the Meta People Portal or contact RIDE@meta.com with questions.

For employers not listed above, we recommend contacting your commuter benefits administrator to find out if your company offers a Guaranteed Ride Home program as part of its benefits.

If you are located near one our hubs and you company does not offer a GRH program, you can refer to the information below to learn more about the program in your area:

Seattle

• King County GRH Program Page

  • *Your company must be working with King County's GRH program to request a ride

Bay Area

• Guaranteed and Emergency Ride Home Programs by County

  • Each county runs its own program. Select the county where your office is located/where you’ll be requesting rides from).

DC

• https://www.commuterconnections.org/programs-and-incentives/guaranteed-ride-home/

If you’d like to learn more about GRH programs in your area but aren’t located near one of our hubs, you can still take advantage of similar options. GRH programs are often offered at the regional, local, employer, or municipal level. To find one that applies to you, start by checking your local or regional transportation agency’s website, or explore resources available through your employer.

Does Ridepanda provide a Guaranteed Ride Home (GRH) option?

• Ridepanda does not provide a GRH option for it's customers. This article provides information about existing programs that run through your employer of local government.

This article can be used by all subscribers (Hub, Direct Ship, Partner Shop Program).

If you have more questions or need more assistance, please email us at support@ridepanda.com.