Pandacare Reimbursement via Ramp

Ridepanda riders enrolled in Pandacare can now receive reimbursements directly to their bank accounts through Ramp.

This process makes reimbursements faster, more secure, and easier to track, no more waiting for manual account credits or gift cards.

When you submit an invoice or receipt for reimbursement, Ridepanda’s support team routes it through our Ramp account. Ramp then securely collects your payment details and issues funds directly to your bank account.

Requirements:

• You must have an active Pandacare membership.

• A valid PDF invoice or receipt is required.

• A bank account or valid credit card are needed to receive funds.

1. Submit your document

   • Email your PDF invoice or receipt to: support@ridepanda.com

2. Verification by Ridepanda

   • Our support team reviews your submission and forwards it to our Ridepanda Ramp account.

3. Complete your payment setup

   • Ramp sends you an email requesting additional account details.

   • Follow the link in the email and securely provide your bank or card information.

4. Receive your reimbursement

   • Once confirmed, Ramp processes payment directly to your account.

Q: How long does reimbursement take?

A: Once you provide your payment details, funds are typically issued within a few business days.

Q: Can I submit multiple invoices or receipts?

A: Yes, but each must be sent as a separate PDF for processing.

Q: What if I don’t receive the Ramp email?

A: Check your spam folder. If it’s not there, contact support@ridepanda.com for assistance.

• Available for all Ridepanda riders in all programs.

• Not available for riders without an active Pandacare membership.

• Only expenses covered under Pandacare are eligible.

• Submissions must be in PDF format to be processed.

• Pandacare Program Overview

• Ramp Security & Privacy Information