Direct Ship - Program Overview

This article will briefly explain the Ridepanda Direct Ship Program and what is included in the subscription. Reference this guide when you need a quick, brief summary of the Direct Ship Program.

Ridepanda's Direct Ship Program allows customers to receive their electric vehicles directly at their office or doorstep.

The program includes a monthly subscription that covers the scooter or bike, helmet, lock, on-demand repairs, regular maintenance, and insurance against theft and accidents.

• Important to Note: Locks and helmets will arrive in separate packages, and in some cases, from different vendors. As a result, they may arrive on different days—sometimes a few days after or even before your vehicle delivery.

We currently offer scooters from our partner brand VMAX, as well as both e-bike and non-e-bike options from our partner brands Priority Bikes and Brompton. To view the inventory in your area, you can visit our customer portal.

A special permit is not required to ride Ridepanda e-bikes, e-scooters, or pedal bikes in the US.

You will need to view and agree to the terms & conditions before you check out. Here’s the link for our Terms and Conditions. You can also email support@ridepanda.com for a copy of the Terms and Conditions.

• Direct Ship - PandaCare

• Direct Ship Vehicle Assembly

• Direct Ship - Cancelling Your Subscription & Returning Your Vehicle

If you have more questions or need more assistance with your vehicle assembly, please email us at support@ridepanda.com.