Ridepanda Subscription Terms & Conditions
Current subscription terms & condition for our month-to-month and direct ship programs.
Lease-to-own Terms & Conditions
Terms and conditions of our lease-to-own pilot program.
Ridepanda Privacy Policy
Privacy policy for Ridepanda subscription service.
Direct Ship Program 📦
Accessory Resource
Baby Seat Accessories
Provide a comfortable and secure ride for your child with specially designed infant seats that emphasize safety and convenience. Use this guide if you...
Bike Racks, Fenders and Other Accessories
Optimize your bike's capabilities by adding racks, fenders, and other accessories. Use this guide for recommendations on which racks, fenders, and oth...
Locks and Alarms for Security
Safeguard your bike with a variety of locking options, from traditional locks like U-locks and cable locks to advanced alarm systems that provide extr...
Bike Lights
Bike lights are essential for safety and visibility, especially during low-light conditions or nighttime rides. They help cyclists see the road ahead ...
Month-to-Month Subscription Program 🚲
Starting & Canceling a Subscription
We're excited to help you navigate our subscription service! In this article, we’ll guide you through the process of starting a subscription, explain ...
Locking & Security Guide
Locking a vehicle securely is crucial to prevent theft. Use this guide to learn key measures for securing your vehicle. Choose a brightly lit, public ...
Basic Maintenance
Let's explore essential maintenance steps to keep your vehicle in top condition. Additionally, we'll delve into basic E-bike maintenance practices to ...
PandaCare
Last updated: April 2, 2025 Curious about how to proceed with repairs and maintenance and whether you're covered by insurance? Check out this guide to...
Vehicle Swaps & Buyout
We definitely want you to have a vehicle that best fits your needs! In this article, we’ll cover the details on how to proceed with swapping to a new ...
PandaCare Warranty Guidelines
If your vehicle has a warranty issue, it can be addressed at your local PandaHub or brand retailer. This article outlines how to proceed with warranty...
Recommended Bike Shops
Below is a detailed guide on finding reliable local shops that specialize in our specific vehicle brands in the Bay Area, Seattle, and the DC Metropol...
Understanding Negligent Use
Last updated: April 2, 2025 Negligent use refers to any damage to a vehicle arising from improper usage, misuse, or modifications that negatively impa...
Pricing for Negligence Repair Items
Last updated: April 2, 2025 Replacement parts due to negligent damage are those not covered under PandaCare. Charges may apply for items that are br...
How to Load your Edenred Card
Some customers may be using their subsidy through their Edenred benefit provided by their employer. This article will be helpful if you need a brief t...
Locating Your Serial Number
This article will assist you in locating the serial number of your Direct Ship vehicle. You may find this information essential for various purposes, ...
Subscription Guidelines for Interns and Part-Time Employees
This article explains how Ridepanda's subscription policies apply specifically to interns and part-time employees of our partner companies. If you're ...