Terms & Policies
Ridepanda Subscription Terms & Conditions
Current subscription terms & condition for our month-to-month and direct ship programs.
Lease-to-own Terms & Conditions
Terms and conditions of our lease-to-own pilot program.
Ridepanda Privacy Policy
Privacy policy for Ridepanda subscription service.
Your Responsibilities as a Rider
3 articles
Subscription Programs
Pandahub Program
7 articles
Direct Ship Program
9 articles
Partner Shop Program
1 article
Insurance, Warranty, and Negligence Policies
4 articles
Referral Program
The Ridepanda Referral Program rewards you for sharing Ridepanda with your network. In this article, you’ll learn how the Ridepanda Referral Program w...
Friends & Family Program
This article explains Ridepanda’s new Friends & Family Program. You’ll learn how the program works and where to find key help center articles as well ...
Guaranteed Ride Home Programs
Guaranteed Ride Home (GRH) programs give sustainable commuters peace of mind by covering an emergency ride home. If you rode in on your Ridepanda v...
Subscription Guidelines for Interns and Part-Time Employees
This article explains how Ridepanda's subscription policies apply specifically to interns and part-time employees of our partner companies. If you're ...
Buyout Program
The Buyout Program allows subscribers to purchase their vehicles outright. Check out this article for more information on the program and to see if yo...
Helpful Resources
Ridepanda Educational Videos
Videos offering helpful guidance and information to support your Ridepanda riding experience.
1 article
Accessory Resources
5 articles
Vehicle Manual Reference
In this article, you’ll find your vehicle’s manual and documentation. You’ll find it helpful if you need assistance troubleshooting issues or simply w...
Requesting Replacement Chargers
Lost your charger and unable to find it? Need an extra charger? Check out this article for assistance. Ridepanda does not keep extra chargers on hand,...
Locking & Security Guide
Locking a vehicle securely is crucial to prevent theft. Use this guide to learn key measures for securing your vehicle. For a step-by-step guide on ho...
Billing
2 articles